Withdrawal from the contract

Withdrawal from the contract

In accordance with applicable law, you may withdraw from the contract concluded with the store within 14 days without giving any reason. However, this right is not applicable in the case of products whose price depends on fluctuations in the financial market (independent of the entrepreneur) that may occur before the deadline for withdrawal from the contract.

In order to withdraw from the contract, please inform the store service about your decision by submitting an appropriate statement of resignation to the following address: Metal Market Europe sp. z o.o., ul. Wiejska 17/11, 00-480 Warsaw. The deadline for withdrawal from the contract expires after 14 days from the date on which either you or a third party indicated by you (other than the carrier) came into possession of the product.

In the event of withdrawal from the contract, all the funds received from you (including the costs of product delivery constituting the equivalent of the cheapest delivery method) are returned within 14 days from the day on which we received the information concerning the resignation. The payment will be returned in the same way the purchase was made, unless you agree to a different form of refunding the payment.

Please send or personally return the product to the following address: Metal Market Europe sp. z o.o., ul. Wiejska 17/11, 00-480 Warsaw, no later than 14 days from the date on which you sent the information about withdrawal from the contract. All direct costs of returning the products (e.g. costs of packaging, securing, sending) are covered by you.

We do not accept returns of COD deliveries!

We reserve the right to charge you additional costs due to the decrease in the product value resulting from the incorrect use of the product. Returns will be considered after presenting the sales document.

If in doubt, please contact us at: +48 22 623 85 61 or via email: info@metalmarket.eu

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